Return/Refund Policy

Return Policy

ALL SALE, DISCOUNTED, SWIMWEAR, AND BODYSUIT ITEMS ARE FINAL SALE. NO EXCEPTIONS.

Eligible items may be returned for a refund or exchange within 7 days of delivery. Refunds are issued to the original payment method after the item has been received and inspected. All shipping costs are non-refundable.

Return Requirements

  • Returns must be requested within 7 days of the delivery date and in carrier posession before on the the 7th day.

  • To begin a return or exchange, please email lacree@uintrigued.com with your order information.

  • Returns must be approved before shipping your item back. Once approved, return instructions and the return address will be provided.

  • Items must be new, unworn, and in original condition, including all packaging, hang tags, and accessories.

  • Do not use the shoe box as the shipping box. Shoe boxes returned with shipping labels, tape, or damage may result in a reduced refund or denial of the return.

  • Returns received after the 7-day return window or items that do not meet these requirements may be refused and returned to the sender.

Refunds & Exchanges

  • Refunds are processed after your return is received and inspected and may take 1–3 business days to appear, depending on your financial institution.

  • Original and return shipping costs are the responsibility of the customer and are non-refundable, unless the return is due to an error by Uintrigued.

  • Uintrigued reserves the right to refuse any return that does not comply with this policy.

Lost or Damaged Returns

Uintrigued is not responsible for return packages that are lost, stolen, or damaged during transit. We strongly recommend using a trackable shipping service and purchasing shipping insurance.

Any claims for lost or damaged return packages must be filed directly with the shipping carrier.

Shipping carrier cover packages up to $100. Additional insurance is available please see shipping policy.

Returned or Undeliverable Packages

If a package is returned due to refusal, failure to collect, or an incorrect/incomplete shipping address, the customer is responsible for any applicable reshipping fees.

For return or exchange assistance, please contact lacree@uintrigued.com.