FAQ

How long does it take to receive an order after it has been placed?

A lot of times your order may process/ship within 1-3 business days upon ordering; however, depending on the volume of orders, please allow 5-7 business days (except for pre-orders) to process your order. If you select express shipping, your order will ship out the same day if the order is placed by 1:00pm EST. Express orders placed after 1:00pm EST will ship out the following business day. 

 

How do I know which size is best for me?

To help you choose the best size, at the footer of our website you'll find a link to this size conversion chart to help you determine the best fit. This link can be accessed from any page on our site. We provide some information on how the garment fits, and whether it runs true, small or large to size in the description of the product. We also note the size as seen on the models.

  If you need more help, our customer care team can answer all your questions on sizing and fit - simply e-mail lacree@uintrigued.com for advice. 

 

What if I change my mind and want to modify or cancel after my order is placed?

 

Once an order is placed at Uintrigued.com, you have 24 hours to cancel and/or make changes. For assistance, please contact Customer Service as soon as possible at lacree@uintrigued.com. Changes and cancellations will not be accepted after 24 hours and the order will be considered FINAL. Orders marked fulfilled or shipped, are considered FINAL.

I am having technical difficulties using Uintrigued.com. What should I do?

Please e-mail a description of the issue to lacree@uintrigued.com and we will attempt to resolve the issue in a timely manner.

Didn’t get the answer you were looking for? Feel free to contact customer service at lacree@uintrigued.com. Please allow up to 24 hours to reply to your e-mail.