Política de envío

Shipping Policy

Last Updated: July, 2026

Order Pickup

  • A valid government-issued ID must match the name on the payment method.

  • Please present your order confirmation email at pickup.

Pre-Orders (Estimated Ship Date)

Items marked "Estimated Ship Date" are pre-order items.

  • Standard pre-order fulfillment is 30–65 days, unless otherwise stated on the product page.

  • Please review our Pre-Order Policy before placing your order.

  • If you purchase in-stock and pre-order items together, your entire order will ship once the pre-order item is ready.

  • We do not split shipments for combined orders, as shipping is paid once per order.

  • If you need in-stock items sooner, please place a separate order.

In-Stock Orders

Orders are processed in the order they are received.

Estimated Processing Times

  • Low volume (under 50 orders): 1–3 business days

  • Medium volume (50–100 orders): 5–7 business days

  • High volume (100+ orders): 7–14 business days

Estimated Delivery = Processing Time + Shipping Time

Example: 2 days processing + 3 days shipping = approximately 5 business days.

Processing times do not include weekends, holidays, or pre-order items.

Shipping

Domestic orders are shipped via USPS Priority Mail, unless another shipping method is selected.

Delivery estimates begin after your order has shipped, not when your order is placed.

Once your order ships, you'll receive a tracking email. Please check your spam or junk folder if you don't see it.

Shipping Rates

Domestic

  • Standard Shipping: $12.50 (3–5 business days)

  • Standard Shipping + Insurance: $22.50 (3–5 business days)

  • Express Shipping: $41.95 (1–2 business days)

Shipping discounts apply to Standard Shipping only. Express Shipping is not eligible for free shipping promotions.

International

  • Shipping: $60.90–$120.00 (rates vary by destination)

  • Customs duties, taxes, and import fees are the responsibility of the customer.

Shipping Insurance

We highly recommend selecting the Shipping + Insurance option at checkout.

Insurance provides coverage for the full value of your order if it is lost, stolen, or damaged during transit.

Address Accuracy

Please verify your shipping address before placing your order.

If an address cannot be verified, our Customer Service team will attempt to contact you. If we do not receive a response after multiple attempts, your order may be canceled and refunded.

Need to update your shipping address?

Email lacree@uintrigued.com immediately after placing your order. While we'll do our best to update your address before shipment, we cannot guarantee changes once processing begins.

Uintrigued is not responsible for delays or delivery issues caused by incorrect or incomplete shipping information provided by the customer.

Lost, Stolen & Damaged Packages

Once your package has been accepted by USPS or UPS, responsibility for delivery transfers to the shipping carrier.

Uintrigued is not responsible for packages that are:

  • Marked Delivered

  • Lost in transit

  • Stolen

  • Damaged during shipment

  • Refused or unclaimed

  • Returned due to an incorrect or incomplete address

If your package is lost or damaged, please contact the shipping carrier directly to file a claim.

USPS Claims: 800-275-8777

Packages returned due to an incorrect or incomplete address will require the customer to pay new shipping charges before the order can be reshipped.

Shipping Delays

Delivery estimates are provided by the carrier and are not guaranteed.

Uintrigued is not responsible for carrier delays caused by:

  • Weather

  • Holidays

  • High shipping volumes

  • Transportation disruptions

  • Other circumstances outside our control

Shipping Fees & Refunds

Shipping charges are non-refundable once an order has shipped.

If you refuse delivery or the package is returned to us, the original shipping charges and any return shipping fees will be deducted from your refund.

Tracking Your Order

After your payment has been authorized, orders generally ship within the applicable processing timeframe.

Once your order ships, you'll receive a confirmation email with tracking information.

If your tracking shows Delivered but you have not received your package, you must contact USPS or UPS directly.

Refunds are not issued for packages marked:

  • Delivered

  • Lost in Transit

  • Undeliverable

  • Damaged by the carrier

unless additional shipping insurance was purchased and the claim is approved under the insurance coverage.

All carrier-shipped packages include limited carrier liability (typically up to $100, where applicable). Customers are encouraged to file a carrier claim whenever eligible.